Muve

Terms of Service

Last updated November 24, 2025

1. Agreement to Terms

These Terms of Service ("Terms") and the Privacy Policy form a legally binding agreement between you and Muve, Inc. ("Company," "we," "us," "our," or "Muve") governing your use of the Muve application and website (collectively, the "Service").

By accessing, downloading, or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Service.

2. Age Requirement and Eligibility

2.1 Minimum Age

The Service is available only to individuals who are:

  • 18 years or older

If you are under 18, you may not use the Service.

2.2 Your Representations

You represent and warrant that:

  • You are at least the minimum required age
  • You have the legal authority to enter into this agreement
  • You have not been prohibited from using the Service
  • All information you provide is accurate and complete
  • You have not been convicted of a felony or sex crime

3. User Conduct and Restrictions

You agree NOT to engage in harassment, illegal activity, fraud, scams, or any behavior that violates the safety and rights of other users. We take safety seriously and reserve the right to suspend or terminate accounts that violate these terms.

Muve has zero tolerance for objectionable content or abusive users. We may remove offending content and suspend or permanently ban offending accounts.

4. User Accounts

4.1 Account Security

Your account is your responsibility. You agree to:

  • Keep your password confidential
  • Not share your login credentials
  • Notify us immediately of unauthorized access
  • Log out on shared or public devices

4.2 Account Termination

We may suspend or terminate your account if you:

  • Violate these Terms
  • Engage in illegal activity
  • Harass or harm other users
  • Create multiple accounts to bypass restrictions
  • Have not used the Service for 2 years (dormant accounts)

5. Content and Intellectual Property

5.1 User-Generated Content

You retain ownership of content you create. You grant us a non-exclusive, royalty-free license to:

  • Display your content on the Service
  • Use your content for features like recommendations
  • Archive and analyze your content to improve the Service

We will not use your content for advertising without consent and will not sell your content to third parties.

6. Limitation of Liability

The Service is provided "AS IS" without warranties. We do not warrant the Service is error-free, secure, or uninterrupted. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages.

7. Payment and Refunds

Event tickets are non-refundable except:

  • Full refund if event is cancelled by host
  • Refund up to 7 days before event (less 10% processing fee)
  • Refunds processed within 5-10 business days

8. Dispute Resolution

Before legal action, please contact us at support@joinmuve.com. If not resolved informally within 30 days, disputes are resolved through binding arbitration, not court.

9. Safety and Conduct Expectations

You are responsible for:

  • Your safety and wellbeing
  • Conducting background research on people you meet
  • Meeting in safe, public locations
  • Reporting concerning behavior

Report misconduct using the in-app report feature or email abuse@joinmuve.com.

We review and act on valid objectionable content reports within 24 hours.

10. Contact and Legal Notice

For questions or concerns:

By creating an account and using Muve, you acknowledge you have read, understood, and agree to be bound by these Terms of Service.